Web accessibility refers to how well people with visual, hearing, motor and cognitive challenges can access a website. As part of our commitment to all people with disabilities our website follows accessibility guidelines and best practices according to the Web Content Accessibility Guidelines (WCAG) created by the World Wide Web Consortium (W3C). Web accessibility is the practice of ensuring that websites are usable by as wide an audience as possible. More specifically, accessibility ensures that people with visual, hearing, motor and cognitive challenges can understand and interact with a website and its content.
Many web browsers allow you to zoom in on web pages using simple keyboard controls. The magnifier allows you to focus on specific parts of the screen, enlarging the text and other page elements. For Windows operating systems, press Ctrl and + to zoom in on a web page (Ctrl and – to zoom out). For Mac operating systems, press Cmd and + to zoom in on a Web page (Cmd and – to zoom out).
HMC monitors this web site to ensure that it continues to meet and exceed accessibility standards.
Our site is WCAG Level A compliant, and incorporates additional web accessibility standards set by the World Wide Web Consortium’s (W3C) Web Accessibility Initiative.
To ensure that HMC’s services are fully accessible to people with disabilities, in accordance with the Accessibility to Ontarians with Disabilities Act 2005 (AODA). HMC is committed to providing or arranging services that address the unique needs of the individual.
HMC will be proactive in providing fully accessible services to staff, clients, volunteers and the community in accordance with the Accessibility for Ontarians with Disabilities Act 2005 (AODA). We strive to provide services in a way that respects the dignity and independence of people with disabilities. We aim to give people with disabilities the same opportunity to access and benefit from our services, in a timely manner.
The Transportation Standard does not currently apply to HMC.
The above standards will be completed based on the AODA compliance deadlines outlined in the Multi-Year Integrated Accessibility Plan. To view the plan see the 'Accessibility Plan' tab.
This policy will be reviewed annually by October 31, in conjunction with all policies concerning accessibility. This review will be conducted by the Senior Management team.
It is the intent of HMC to provide fully accessible services to all employees, volunteers, customers and clients in accordance with the Accessibility for Ontarians with Disabilities Act 2005 (AODA).
| Standard | Requirement | Date |
|---|---|---|
| Policies | Review of current policy to ensure compliance | Every 3 years |
| Training | Ensure appropriate training provided to all employees | Annual |
| Temporary Disruption Procedures | Outline how notice will be provided to people with disabilities who rely on the service to access our services | Based on individual needs |
| Feedback Procedure | Develop feedback system in line with standard. | Send email to info@hmcconnections.ca |
| Accessible Formats and Communication Supports | Develop plan for provision of accessible formats, etc. | Complete |
| Standard | Requirement | Date |
|---|---|---|
| Recruitment | Ensure all standards are met and covered by policy. | Complete |
| Employees & Accommodation & Return to Work | Review current policies & practices to ensure compliance with standard | Complete |
| Performance Support | Ensure that accommodation needs and or individual accommodation plans of employees are taken into account. | Done individually |
| LOCATION | ITEM | ACTION | IMPLEMENTATION DATE |
|---|---|---|---|
| Offices | All office front entrances must have door openers | Automatic door openers to be installed on all front entrances. | Completed and maintained. |
| Offices | Accessible aisles | All aisles must be wheelchair accessible | Completed and maintained. |
| All locations | Signage for visually impaired customers | Part of customer service standard, and have permanent signs required for visually impaired | Completed and maintained. |
| All locations | Emergency procedures for hearing impaired | Process required or alarm aimed at hearing impaired individuals. | Completed |
| All locations | Flashing lights for emergency exits to assist hearing impaired | Installation required at all HMC locations. Satellite locations will have procedure for staff-led evacuation | Completed |
| All locations | Door knobs to be replaced with door levers | Gradual change over of all door knobs required | Completed |
| All locations | Door openings to be standardized at 36” wide | At least one 36” doorway access point will be provided in every location area | Completed |
| Offices | Automatic door openers for all major entry/exit doors | Automatic door openers installed on all major entry/exit doors | Completed |
| Offices | Door frames should be darker than walls for visibility | Ensure all door frames are painted a darker colour than walls for all new projects. Confirm all current frames are darker than walls. | Completed |
| Offices | All new reception areas must have wheelchair friendly counterspace that is to be maintained and kept clear | Any repairs needed to keep these areas in good working order are done on an urgent basis. The area must be kept clean and free of obstacles | Completed |
| Standard | Requirement | Date |
|---|---|---|
| Accessible Formats and Communication Supports | Plan provides for a mosaic of accommodations:
| Complete |
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380 Dundas St. E. Unit D-11
Oakville, ON L6H 6Z9
777 Guelph Line,
Unit 204
Burlington, ON L7R 3N2
55 Ontario St. S. Unit C-11
Milton, ON L9T 2M3
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